Return, Exchange & Shipping Policy

Hassle-Free Returns, Smooth Exchanges & Reliable Shipping

 

🔄 Return Policy

  • Returns accepted within 7 days of delivery.

  • Products must be unused, unwashed, with original tags & packaging intact.

  • Eligible returns are refunded via store credit or original payment mode within 5–7 working days.

🔁 Exchange Policy

  • Exchanges accepted for size issues or if you receive a damaged/defective product.

  • Request must be raised within 7 days of receiving the item.

  • We’ll arrange a reverse pickup (if serviceable), or guide you for self-shipping.

🚫 Non-Returnable Items

Nothing !!

🚚 Shipping Policy

  • We ship Pan-India via trusted courier partners.

  • Orders are dispatched within 2–3 working days after confirmation.

  • Delivery timelines:
    – Metros: 3–5 days
    – Other cities: 5–8 days

  • Shipping charges (if any) will be mentioned at checkout.

  • You’ll receive tracking info once your order is dispatched.

📩 Need Help?

Just WhatsApp us at +91-7987643733 or email us at  hello@theculturate.com — we’re always happy to help.